WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA ON THIS WEBSITE?
CONTACT PARTNER AT THE HOTEL
WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA ON THIS WEBSITE?
CONTACT PARTNER AT THE HOTEL
Data processing and data encryption
What are the data privacy guidelines of DAS TEGERNSEE hotel?
Data privacy – an important issue for our hotel
Protecting our guests’ and business partners’ rights to privacy is very important to us. Independent of statutory regulations, in terms of your personal data, we commit:
- only to collect such data for clear, specified and justified purposes;
- not to store such data for longer than necessary, and
- to rectify or erase any inapplicable or incomplete data.
- We will ensure the necessary transparency.
Our internet presence also takes the following aspects into account:
- If we want to collect, process or use your data, you will receive a notification.
- You have a right of access to your stored data.
- All of our employees are obligated to observe confidentiality.
- Our security measures use state-of-the-art technology.
- Your visit to our website is only recorded as an anonymous visit for statistical purposes.
We use electronic data processing (EDP) in order to carry out our work. Your personal data disclosed to us is processed in accordance with data privacy regulations. Accordingly, the processing and use of this data is permitted if the provisions of data privacy regulations allow it or if the data subject consents to the same. You can also consult the texts of the relevant legislation (GDPR; German Federal Data Protection Act [BDSG]) online.
The provisions of data privacy regulations permit the processing and use of personal data at all times, i.e. regardless of whether the data subject has consented to the same, if it occurs within the purpose of a contractual relationship or a confidential relationship similar to that of a contract or if it is necessary to safeguard legitimate interests of the party storing the data, and providing there is no reason to suspect that the legitimate interest of the data subject would exclude the processing or use of this data.
If you have any queries regarding data privacy, you can contact our company’s Data Protection Officer at firstname.lastname@example.org.
You can object to your personal data being stored at any time. Please send such objections to email@example.com.
What information does DAS TEGERNSEE store about me?
On the website
Your visit to our website is only recorded as an anonymous visit for statistical purposes; this record does not contain any personal data.
As a fundamental rule, if you use the contact form provided on our website, data is transmitted over the internet using SSL encryption, which prevents unauthorised parties from accessing this data. If you submit a query using the contact form, it will automatically be transmitted via email to the email address firstname.lastname@example.org, and will be processed by our in-house staff. Your personal information will only be stored to the extent required to process your query.
When making a room booking, reserving a table or purchasing vouchers
When making a booking or reservation or when purchasing vouchers, you’ll be forwarded to pages operated by our partner companies. On these pages, you will have to enter the personal data required for the specified purpose.
Making a room booking
Due to a special agreement on the processing of personal data, when you make a room booking, your data will be collected and processed on our behalf by DIRS21, TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany in the context of data processing in accordance with Art. 28 of the GDPR pursuant to the corresponding legal provisions in our contract. As the processor, DIRS21 will also be afforded access to your data in the event of support measures, but may only use this data for the purpose of these support measures and not for its own purposes.
Due to a special agreement on the processing of personal data, when you purchase vouchers, your data will be collected and processed on our behalf by INCERT eTourismus GmbH & Co. KG,Leonfeldner Straße 328, 4040 Linz, Austria in the context of data processing in accordance with Art. 28 of the GDPR pursuant to the corresponding legal provisions in our contract. As the processor, INCERT eTourismus will also be afforded access to your data in the event of support measures, but may only use this data for the purpose of these support measures and not for its own purposes.
Reserving a table
Due to a special agreement on the processing of personal data, when you reserve a table in our restaurants, your data will be collected and processed on our behalf by Open Table GmbH, Schumannstr. 27, 60325 Frankfurt, Germany in the context of data processing in accordance with Art. 28 of the GDPR pursuant to the corresponding statutory provisions in our contract. As the processor, Open Table will also be afforded access to your data in the event of support measures, but may only use this data for the purpose of these support measures and not for its own purposes.
How long will my data be stored?
We only process and store your data for as long as it is necessary to process the data or in accordance with statutory retention requirements. When the purpose of the processing lapses or has been fulfilled, your data will be blocked or erased. If any further statutory retention requirements apply, we will delete your data on expiration of the statutory retention periods.
What data does DAS TEGERNSEE collect online?
We collect the following data when a user visits our website:
- HTTP cookies
- URL (address) of the requested file
- Date accessed
- Time accessed
- IP address
- User agent information
- User interactions with the accessed page or file
Data is collected for the following purposes:
- One-time collection
- Anonymised user analysis
- Optimisation of the structure of the homepage (including recording each user’s navigation path within our website)
The data collected in this context is completely anonymous and does not enable us to establish a user’s identity.
Necessity of scope:
We only disclose data required by the recipient to fulfil a specific purpose.
You have the following statutory rights in regards to the personal data relating to you which we collect and store:
Right of access
You have the right to obtain confirmation of whether we are processing data that relates to you. If this is the case, you have the right of access to this personal data as well as to other information, e.g. the purposes of this processing, the recipient(s) and the envisaged storage period, as well as the criteria upon which this period was determined.
Right to rectification and completion
You have the right to obtain rectification of any incorrect data without undue delay. Having regard to the purpose of the processing, you have the right to have incorrect data corrected.
Right to erasure (“right to be forgotten”)
You have the right to the erasure of your data, providing its processing is not necessary. This would be the case, for example, if the data is no longer necessary in relation to the original purposes, if you have withdrawn your consent or if the data has been processed unlawfully.
Right to restriction of processing
You have the right to restrict processing, e.g. if you believe that the personal data is incorrect.
Right to data portability
You have the right to receive the personal data relating to you in a structured, commonly used and machine-readable format or to have this data transmitted to another controller.
Right to object
You have the right to object, on grounds relating to your particular situation and at any time, to the processing of specific personal data relating to you. In the case of direct marketing, as the data subject you have the right to object at any time to processing of personal data relating to you for the purposes of displaying such marketing; this also applies to profiling insofar as it is related to such direct marketing.
Right to withdraw your consent to data processing
You can withdraw your consent to the processing of your personal data at any time with effect for the future. However, such revocation does not affect the lawfulness of any processing to date. You can also submit complaints to a data protection authority at any time, such as in the event that you believe that data processing is not being conducted in accordance with the provisions of data privacy regulations. The responsible authority for DAS TEGERNSEE is the Data Protection Authority of Bavaria.
How well encrypted is the homepage of DAS TEGERNSEE hotel?
Access to our website is secured by SSL encryption. You can see details of our certificate in your browser by clicking on the padlock symbol in the address bar. SSL encryption will still be in place whether or not your browser displays this visually. This encryption requires that your browser accepts so-called cookies. Encrypted connections can only be established with the help of cookies.
WHAT IS SSL ENCRYPTION?
SSL (Secure Sockets Layer) – Online Data Encryption
Data transmitted over the internet can easily be intercepted. With the help of SSL, however, data can be encrypted and therefore protected against unauthorised access during transmission. The easiest way to explain SSL is that the data entered from your computer in our request form is protected during transmission. This means that third parties cannot access this data. When the SSL protocol is initiated, the well-known “http” in the address bar is given an extra “s”, making “https”.
Using the transmitted data, the browser checks whether it is actually connected to the server stated in the URL. In the case of Internet Explorer, the padlock closes if this is the case. In the next phase, the two computers agree on a symmetric key – a so-called “session key”. Before the actual data exchange begins, the browser sends the server several test messages that the server can only answer if it is indeed the server it claims to be. The SSL protocol establishes secure connections in three regards:
- The connection is private in the truest sense, as the contents are encrypted when transmitted over the internet.
- The server’s identity is confirmed.
- Effective algorithms check whether the data is received by the recipient in full and unaltered.
Use of Google Analytics
This website uses Google Analytics, an internet analysis service provided by Google Ireland Limited. (“Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and make it possible to analyse your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to and stored on one of Google’s servers in the USA. In the event that IP anonymisation is activated on this website, your IP address will be shortened by Google prior to its transmission from within European Union member states or in other signatory countries of the Agreement on the European Economic Area. Only in exceptional circumstances will your full IP address be transmitted to a Google server in the USA before being truncated. Google will use this information on behalf on the operator of this website in order to analyse your use of the website, to compile reports regarding website activities and to provide the website’s operator with additional services relating to usage of the website and the internet. The legal basis for processing data with the help of Google Analytics is Art. 6 Para. 1 Point f of the GDPR. The IP address transmitted by your browser in the context of Google Analytics will not be combined with other Google data.
We also use Google Analytics to evaluate data from AdWords and DoubleClick cookies for statistical purposes. If you don’t want this to happen, you can deactivate this function via the Ads Settings Manager (https://support.google.com/ads/answer/2662922?hl=de) or by using the following page. (Source: http://www.datenschutzbeauftragter-info.de)
Use of Google Remarketing
Use of Google Adwords Conversion Tracking
Use of Google Maps
We use a Google Maps function on our website. This allows us to display interactive maps directly on our website, and provides you with a map function to use at your convenience. When you use Google Maps, data is transferred to Google in the USA, including your IP address.
Does DAS TEGERNSEE use so-called "Cookies"?
What are cookies?
Cookies are small files that make it possible to establish a distinct connection between a browser and a web server. When a user visits a website for the first time, the site’s operator sends and saves a cookie on the user’s computer. This brief information makes it possible to identify the user on subsequent pages or on their next visit. The lifetime of cookies vary: some only remain active until the browser is closed. Cookies with longer lifetime are saved as a file when the browser is closed, and are automatically deleted by the browser when the cookie’s expiration date is reached.
For technical reasons, we save cookies on your computer that are only valid for the duration of your visit to our website, www.dastegernsee.de. The stored cookies are simply given a unique number which has no meaning whatsoever beyond our website. For technical reasons, you can only access our website if you set your browser (and potentially your firewall) to “Accept cookies”. Our website requires secure cookies in order to establish an (SSL) encrypted connection.
Using cookies allows us to personalise our online offerings, among other aspects. This means that the internet user automatically receives information of interest to them if the data required to do so was saved in a cookie on their first visit. This means the user can be identified when they return to the website, and can receive offerings tailored to their interests without having to register again.
The following connected services also save cookies on our website: DIRS21, OpenTable, Traumgutscheine, Vimeo, Webcam and Google Maps. These are primarily session cookies, which become invalid at the end of the respective session.
You have the right and the ability to reject our cookies, though some services and elements of our website may not function as intended as a result. Of course, the information we provide will also be available to you if you reject cookies.